AI inbox copilot for a small accountancy firm
Monitors a shared Outlook inbox, classifies every incoming client email, decides if a reply or follow-up action is needed, and drafts or sends responses grounded in the firm's knowledge. The team went from manually triaging >50 client emails a day to reviewing high-quality drafts, one-click approvals and focusing on edge cases.
Multi-vertical podcast booking engine
Engineered a multi-niche outreach system that identifies qualified podcasts across four distinct verticals (AI systems, spiritual coaching, business & entrepreneurship, and mompreneur), crafts host-specific pitches referencing recent episodes and guests, classifies every reply with AI, and drafts on-brand responses using lane-aware voice selection. Across 2,400 outreach emails the campaign delivered a 15% reply rate (3x industry average) with over half of all replies expressing genuine interest in booking.